Privacy Policy
Effective Date: 11/15/2023
RYM 21 ("we," "our," or "us") values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy outlines how we gather, use, share, and protect your data when you visit our website at http://RYM21.com/, utilize our services, or communicate with us.
By accessing our website or services, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using our website or services.
1. Information We Collect
We may collect the following categories of information:
Personal Details: This includes your name, email address, and any other contact information you provide when completing forms, signing up for services, or reaching out to us.
Website Usage Data: We may automatically gather details such as your IP address, browser type, operating system, access times, and the pages you visit.
Cookies and Tracking Tools: To improve your experience, we may use cookies and similar technologies to remember your preferences and gather analytics to enhance our services.
2. How We Use Your Information
The information we collect may be used for purposes such as:
Delivering and maintaining our services.
Responding to inquiries and providing customer support.
Processing transactions and sharing relevant updates, including quotes and service details.
Enhancing our website’s functionality and content.
Ensuring security and detecting fraudulent or harmful activities.
3. SMS Communications and Consent (TCR-Compliant)
By providing your mobile number, you agree to receive text messages (SMS) from RYM 21 inc. These messages may include updates, appointment confirmations, and service-related quotes.
Opt-In: Providing your phone number constitutes your explicit consent to receive text messages from us.
Opt-Out: You can stop receiving SMS messages by replying "STOP" to any text. Upon doing so, you will receive a confirmation message, and no further messages will be sent unless you opt back in.
Assistance: You can ask for assistance anytime by replying HELP or visiting our website.
Data Sharing: Your personal information, including phone numbers collected for SMS purposes, will not be sold, rented, or shared with third parties for marketing purposes. Phone numbers are solely used for the described SMS communications.
4. Data Security
We implement reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no online data transmission or storage system can be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Retention of Your Data
Your personal information will be retained for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is legally required.
6. Your Rights and Choices
You have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your personal information, subject to legal retention requirements.
Withdraw consent for receiving marketing communications, including SMS, at any time.
7. Links to External Sites
Our website may include links to third-party sites not managed by us. We are not responsible for the content, privacy policies, or practices of these external websites. We recommend reviewing their privacy policies before sharing personal information.
8. Policy Updates
This Privacy Policy may be revised periodically to reflect changes in our practices or legal requirements. Updates will be posted here, and the "Effective Date" will indicate the latest revision.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us via:
Email: [email protected]
Phone: (516) 882-6398